Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 3 day of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. and the time it takes your bank to process our refund request.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Free Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.Some special remote islands
Shipped from China by default, delivery to major US cities: approximately 8-12 days; major European cities: 5-10 days.
To improve delivery speed, some products will be shipped directly from our US or German warehouses. If you have a particularly urgent package, you can consult customer service about the shipping location before purchasing.
"To ensure the fastest delivery, your order will be shipped from the most suitable warehouse (China, US, or Germany) based on your region and stock levels."
We use safe and reliable payment methods, so please feel free to purchase!
